stagehand

stagehand — Privacy Policy

Last updated: July 2026

Summary

stagehand runs entirely in your browser. It does not collect, sell, or transmit your personal data to the extension developer or any third party. All processing happens locally on your device.

What stagehand does

stagehand is an unofficial admin browser extension that adds extra tools to the Genesys Cloud web application — for example, querying historical audit logs and exporting results to CSV.

When you use stagehand while logged into Genesys Cloud:

1. The extension reads the access token already present in your browser session from the Genesys Cloud admin tab you have open.
2. It uses that token to call Genesys Cloud Platform APIs (api.*) on your behalf — the same APIs the admin UI uses.
3. Results are shown in the extension popup or downloaded as a file you choose to save.

What data stagehand accesses

Data	How it is used	Where it goes
Genesys Cloud session token	Authenticate API requests	Browser session storage only; cleared when the browser closes
Active tab URL and page title	Match tools to the Genesys admin page you are viewing	Stays in the browser; not sent to third parties
Query parameters and API results	Run audit queries and display/export results	Stays in the browser until you close the browser or clear the extension session

stagehand does not:

• Ask you to enter credentials
• Send data to servers operated by the extension developer
• Use analytics, tracking, or advertising SDKs
• Sell or share data with third parties

Permissions

stagehand requests access to Genesys Cloud domains because:

• apps.* — the extension runs a content script on the Genesys Cloud admin UI to read your existing session token and detect which admin page you are viewing.
• api.* — the extension calls Genesys Cloud Platform APIs from your browser to run queries and retrieve results. Host permissions cover all Genesys Cloud regions because the extension derives the correct regional API base from whichever apps.* tab you are logged into.

Other permissions:

• storage — cache tokens and in-progress query state in browser session storage so the popup can restore state when reopened
• tabs / activeTab — determine which Genesys Cloud tab is active
• downloads — save CSV exports you request

Data retention

• Session tokens and query state are kept in chrome.storage.session (or the Firefox equivalent) and are cleared when the browser session ends.
• CSV files are saved only when you click Export and choose a location on your device.

Third parties

stagehand communicates only with Genesys Cloud (apps.* and api.* domains) using your existing login session. No other third-party services receive your data.

Official status

stagehand is not created, reviewed, approved, or endorsed by Genesys. For authoritative information about Genesys Cloud, see the Genesys Cloud Resource Center.

Changes

If this policy changes, the updated version will be published at https://cxascode.github.io/stagehand/privacy.html with a revised date above.

Contact

For questions about this extension or this policy, open an issue in the stagehand GitHub repository or visit https://cxascode.github.io/stagehand/.

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